Terms of Service

Service Delivery

GetFacade.ai is delivered as a web-based application with the following technical requirements and availability:

• Device Compatibility: Works on any modern smartphone, tablet, or computer with a web browser.
• Internet Connection: Active internet connection is required to access and use the Service.
• Immediate Access: Service becomes available immediately upon successful payment confirmation.
• No Installation Required: Access the Service directly through your web browser without any downloads or installations.

Account Creation

To use GetFacade.ai, you'll need to create an account. We make this process simple:

• Provide accurate and complete information during registration.
• Choose a strong password and keep it confidential.
• You must be at least 18 years old to use our Service.
• One account per person (no sharing accounts, please!).

Your Responsibilities

As an account holder, you agree to:

• Keep your login credentials secure.
• Notify us immediately if you suspect unauthorized access.
• Be responsible for all activities under your account.
• Update your information to keep it current.

Subscription Plans

We offer flexible plans to meet different needs:

• Homeowner Plan: Perfect for personal home improvement projects.
• Pro Plan: Designed for contractors and designers with client projects.
• Max Plan: Access for high-volume professional use.

Billing & Refunds

• Subscriptions renew automatically unless cancelled.
• Cancel anytime - you'll retain access until the end of your billing period.
• Additional render tokens can be purchased as needed.
• All prices are in USD unless otherwise specified.

Refund Policy

We want you to be satisfied with our Service. Refunds are available under the following circumstances:

• Service Availability Issues: If you experience persistent service access problems, you may be eligible for a refund up to the amount of unused tokens in your current billing period, provided the request is made within 7 days of payment.
• Erroneous Purchase: If payment was accidentally charged after your trial period ended when you did not intend to continue the subscription, please contact us within 7 days of the charge. We will review your case and may issue a full refund if the circumstances warrant it.
• Refund Processing: All refund requests must be submitted within 7 days of the payment date for the current billing period. Refund amounts will not exceed the value of unused tokens in your account at the time of the request.
• How to Request: To request a refund, please contact us at hello@getfacade.ai with your account details and a description of the issue. We typically process refund requests within 14 business days.

Our Content

GetFacade.ai and its original content, features, and functionality are owned by Individual Entrepreneur Nicoleta Climanova and are protected by international copyright, trademark, and other intellectual property laws. We grant you a limited license to use our Service according to these Terms.

Generated Designs

Here's the exciting part - the designs you create are yours to use:

• You own the rights to designs you generate with your subscription.
• Use them for personal or commercial projects.
• Share them with contractors, architects, or clients.
• We retain the right to use anonymized designs to improve our AI models.

Your Content Rights

When you upload photos or other content to GetFacade.ai:

• You retain ownership of your original photos and content.
• You grant us permission to process and store them to provide our Service.
• You confirm you have the right to use and share the content.
• Your content must not violate anyone else's rights or any laws.

Privacy of Your Projects

We respect your privacy:

• Your projects and designs are private by default.
• We never share your specific projects without permission.
• You control who sees your designs through sharing features.

Service Availability

While we strive for 99.9% uptime, we can't guarantee uninterrupted service. Occasionally, we may need to:

• Perform maintenance or updates.
• Address technical issues or security concerns.
• Modify or discontinue certain features.

Important Notice About Our Designs

GetFacade.ai strives to provide the highest quality AI-generated visualizations using state-of-the-art technology. We continuously improve our algorithms to deliver accurate and inspiring designs. However, as an AI-powered preliminary design tool, our service has certain inherent characteristics:

• Conceptual visualizations - Our designs are sophisticated conceptual tools for exploring possibilities, not final architectural drawings or construction documents.
• Preliminary assessments - While we aim for realism, actual materials, proportions, and technical feasibility should be verified by professionals.
• Professional review required - All designs benefit from review by licensed architects and engineers who can ensure structural integrity and code compliance.
• Local compliance - Building codes, HOA regulations, and permit requirements vary by location and must be independently verified.
• AI technology limitations - While highly advanced, our AI may occasionally generate elements that require adjustment for real-world implementation.

Cost Estimates & Project Information

Any cost estimates, timelines, or project information provided are:

• Educational estimates - Designed to help you understand potential project scope, actual costs typically vary significantly based on numerous factors.
• Not binding quotes - These preliminary estimates should not be used as final budgets without professional contractor assessments.
• Regional variations - Costs are based on national averages; your specific location, chosen materials, and contractor rates will affect final pricing.
• Additional considerations - Estimates may not include permits, site preparation, utility work, or unforeseen conditions discovered during construction.
• Professional verification needed - We strongly recommend obtaining detailed quotes from licensed contractors before making financial commitments.

No Professional Advice

GetFacade.ai does not provide architectural, engineering, construction, legal, or financial advice. Our Service is a creative tool only. You must:

• Consult licensed architects and engineers for any actual construction.
• Verify all designs meet safety and building standards.
• Obtain proper permits and approvals before any work.
• Use our designs as a starting point for professional development.

Comprehensive Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• No liability for damages: Individual Entrepreneur Nicoleta Climanova and her representatives shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages whatsoever.
• Including but not limited to: Lost profits, lost revenue, lost savings, loss of data, replacement costs, construction variations, property changes, or any similar situations.
• Regardless of cause: Whether based on contract, tort, negligence, strict liability, or otherwise, even if we've been advised of the possibility of such situations.
• Design implementation: As a preliminary design tool, we cannot be responsible for variations that may occur during actual implementation of designs.
• Third-party professionals: We're not responsible for the work or advice of contractors, architects, or other professionals you engage.
• Maximum liability: Our total liability shall never exceed the amount you paid us in the past 12 months.

Understanding Service Limitations

By using GetFacade.ai, you acknowledge and agree that:

• You understand this is an AI-powered preliminary design tool with inherent technological limitations.
• Construction and renovation projects naturally involve complexities that require professional expertise.
• Our AI technology, while sophisticated, works within the boundaries of current technological capabilities.
• You are responsible for professional verification of all designs before implementation.
• Final construction decisions should be made in consultation with qualified professionals.

Indemnification

You agree to defend, indemnify, and hold harmless Individual Entrepreneur Nicoleta Climanova and her representatives, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use of our Service or any designs generated.
• Your violation of these Terms.
• Any construction or renovation projects based on our preliminary designs.
• Your violation of any rights of another party.
• Any claims related to implementation of conceptual designs.

Your Right to Cancel

You can cancel your subscription or close your account at any time through your account settings. Upon cancellation:

• You'll retain access until the end of your current billing period.
• Your data will be retained at least for 90 days in case you change your mind.
• After 90 days, your data can be permanently deleted.

Our Right to Terminate

We may suspend or terminate your account if:

• You violate these Terms.
• Your account shows suspicious or fraudulent activity.
• Required by law or legal process.

We'll try to notify you before taking action unless doing so would compromise security or violate the law.